Terms of Service

By accessing or using SwiftShortlist (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms apply to all users, including visitors, registered users, and paying customers.

SwiftShortlist is an AI-powered recruitment tool that enables hiring teams to upload job descriptions and candidate CVs and receive AI-generated candidate rankings and shortlists. The Service is provided on a subscription basis with a free tier and paid plans.

You must be at least 18 years old and capable of entering into a legally binding contract to use the Service. By using SwiftShortlist, you represent and warrant that you meet these requirements. The Service is intended for business use by hiring professionals and organisations.

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must provide accurate and complete information when creating your account.
• You must notify us immediately of any unauthorised use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

You agree not to use the Service to:

• Violate any applicable laws or regulations, including employment and anti-discrimination laws.
• Upload CVs or job descriptions that contain unlawful, harmful, or offensive content.
• Discriminate against candidates on the basis of protected characteristics including race, gender, age, disability, religion, or national origin.
• Reverse-engineer, scrape, or otherwise extract data from the Service.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Transmit viruses, malware, or other harmful code.
• Resell or redistribute the Service without our written consent.

When you upload candidate CVs to the Service, you act as a data controller for that personal data. You are responsible for:

• Ensuring you have a lawful basis for processing candidates' personal data.
• Informing candidates that their data may be processed using AI tools.
• Complying with all applicable data protection laws, including GDPR and UK GDPR.
• Responding to candidate data subject requests (access, deletion, portability).
• Not uploading CVs for any purpose other than legitimate recruitment.

SwiftShortlist acts as a data processor on your behalf. Our processing activities are governed by our Data Processing Agreement, available on request.

SwiftShortlist uses artificial intelligence to rank candidates against job descriptions. You acknowledge that:

• AI rankings are advisory only and do not constitute employment decisions.
• You retain full responsibility for all hiring decisions made using the Service.
• AI outputs may contain errors or inaccuracies and should be reviewed by a qualified person.
• You must not use AI rankings as the sole basis for rejecting or selecting candidates.
• You are responsible for ensuring your use of AI in recruitment complies with applicable laws including the EU AI Act where applicable.

• Paid plans are billed in advance on a monthly or annual basis via Lemon Squeezy (our merchant of record).
• All fees are exclusive of applicable taxes unless stated otherwise.
• Subscriptions automatically renew unless cancelled before the renewal date.
• We reserve the right to change pricing with 30 days' notice to existing subscribers.
• Refunds are not provided for partial subscription periods except where required by law.

The free plan is subject to usage limits including a maximum number of active jobs and AI analyses per month. We reserve the right to modify free plan limits at any time with reasonable notice.

SwiftShortlist and its underlying technology, branding, and content are owned by SwiftShortlist and protected by intellectual property laws. You retain ownership of all content you upload. By uploading content, you grant us a limited licence to process it solely to provide the Service.

You agree to keep confidential any non-public information about the Service that you access through your use of SwiftShortlist, including pricing structures, product roadmaps, and technical implementations.

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components. AI-generated rankings are provided without warranty of accuracy or fitness for any particular purpose.

To the maximum extent permitted by applicable law, SwiftShortlist shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total aggregate liability shall not exceed the fees paid by you in the 12 months preceding the claim.

You agree to indemnify and hold harmless SwiftShortlist, its directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Either party may terminate the agreement at any time. Upon termination, your access to the Service will cease and your data will be retained for 30 days before permanent deletion, unless you request earlier deletion. Provisions relating to intellectual property, limitation of liability, and governing law survive termination.

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have questions about these Terms, please contact us at: legal@swiftshortlist.com